F.A.Q

Q : What is a fast boat?
A : A fast boat is a type of boat that is designed to travel quickly over water. Our fast boats are equipped with powerful engines and are capable of traveling at high speeds, making them ideal for short trips between islands or other destinations.

Q : Where do your fast boats travel to?
A : Our fast boats operate in various locations, depending on the destination. We offer fast boat trips to popular destinations such as Bali, Lombok, Gili Islands, Nusa Lembongan and Nusa Penida.

Q : How do I book a fast boat ticket?
A : You can book a fast boat ticket directly through our website. Simply select your desired destination and travel date, and follow the prompts to complete your booking.

Q : What payment methods do you accept?
A : We accept payment through various payment methods including credit cards, debit cards, bank transfers and payment upon arrival.

Q : What is your cancellation policy?
A : All bookings and payments made on our website are final and non-refundable, unless otherwise stated. However, if you need to cancel or change your booking, please contact us at least 24 hours prior to your scheduled departure time.

Q : What happens if my trip is canceled due to bad weather or other circumstances?
A : If we cancel a trip, we will provide a full refund of the ticket price. We reserve the right to cancel or reschedule any trip due to weather conditions, mechanical problems, or other unforeseen circumstances.

Q : What documents do I need to bring with me to board the boat?
A : You must present a valid government-issued photo ID and your booking confirmation email to board the boat.

Q : What should I bring with me on the boat?
A : We recommend that you bring sunscreen, a hat, sunglasses, a camera, and any personal belongings you may need during your trip. We also suggest that you bring a light jacket or sweater, as it can be cool on the water.

Q : Are your boats safe?
A : Yes, our boats are regularly maintained and inspected to ensure they are safe and seaworthy. We also have experienced and trained crew members on board to ensure your safety during the trip.

Q : What happens if I miss my scheduled departure time?
A : If you miss your scheduled departure time, your ticket will be forfeited and you will need to purchase a new ticket for a later departure, subject to availability.

If you have any other questions or concerns, please do not hesitate to contact us at balifastcom@gmail.com. Thank you for choosing our fast boat ticket booking website.